How fast can a Roof Replacement technician get to my home in New Enterprise?+
For active leaks or storm damage, we prioritize New Enterprise calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through New Enterprise.
How does your pricing work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in New Enterprise, PA?+
We hold an active PA contractor license and full insurance coverage, and we'll provide proof of both on request — most New Enterprise customers ask, and we expect that.
What happens if my roof is leaking right now?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across New Enterprise, PA and provide the photo documentation and scope reports they need to process claims efficiently.
What's the typical timeline for a replacement?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
Our New Enterprise crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
What kind of warranty comes with a new roof?+
Every Roof Replacement job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for New Enterprise homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
What's your full service area in New Enterprise, PA?+
Beyond New Enterprise, our crews regularly service the surrounding New Enterprise, PA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
